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Information and Notices Required by the Act on Specified Commercial Transactions

1. Steering body

The Japanese Telecounseling Association

2. President

Nobukazu Nagae

3. Head Office Location

Risona Kudan Building 5F, 1-5-6 Kudan-minami, Chiyoda-ku, Tokyo, Japan 102-0074​

Tel&FAX: 03-6380-8799


Business hours: 9:00-17:00 (Closed on Sunday & holidays)


Web site:

4. Counseling Fee

The fee is indicated each classification. The fee is including the consumption.

5. Other Expenses


6. Payment Methods

We are using online payment systems of PayPal and Stripe. The payment is only by credit cards: VISA, Master, AMEX (PayPal & Stripe), JCB, and Diners (PayPal).

7. Cancellation of Counseling

You are charged if you do not cancel your scheduled appointment at least one business day in advance. In case of cancellation for refunding, please contact us by e-mail (

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